Effective Date: May 2025

Stylus Fitness UK (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with us, visit our website, or use our services.

1. Information We Collect

We may collect different types of information, including:

  • Personal Identifiable Information (PII): Name, email address (such as stylusfitnessuk@gmail.com) and phone number via the booking platform.
  • Payment Information: If you purchase services via our booking platform, we may collect payment details securely.
  • Health & Fitness Information: Information related to your fitness goals, preferences, and medical conditions through the waiver participation form.
  • Usage Data: Website and app usage analytics to improve our services.
  • Communication Data: Emails, messages, and customer service interactions.

2. How We Use Your Information

We use collected data for the following purposes:

  • Providing and managing fitness services.
  • Processing payments securely.
  • Improving our website and services.
  • Sending promotions, updates, and fitness-related newsletters.
  • Ensuring the security of our users and systems.
  • Compliance with legal obligations.

3. Data Sharing and Disclosure

We respect your privacy and do not sell personal data. However, we may share information in the following circumstances:

  • Service Providers: Trusted third-party vendors help us process payments, manage bookings, or provide IT support.
  • Legal Compliance: If required by law, government authorities, or for fraud prevention.
  • Business Transfers: In case of mergers, acquisitions, or restructuring.

4. How We Store and Secure Your Data

Your data is securely stored with appropriate safeguards, including encryption, firewalls, and access controls. We implement measures to protect against unauthorized access, alteration, or misuse.

5. Your Rights

As a user, you have the following rights:

  • Access: Request a copy of personal data we hold about you.
  • Correction: Ask us to correct inaccurate information.
  • Deletion: Request deletion of personal data where legally applicable.
  • Objection: Opt-out of marketing communications.
  • Data Portability: Obtain a copy of your data in a structured format.

6. Cookies and Tracking Technologies

We use cookies to enhance website functionality and analyse visitor behaviour. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we advise reviewing their policies.

8. Changes to This Policy

We may update this policy periodically. Any changes will be communicated via our website or email.

9. Contact Information

If you have any questions or concerns regarding this privacy policy, please contact us at:

Stylus Fitness UK
Email: stylusfitnessuk@gmail.com
Phone: 07368 687840